Privacy Policy

At Hohocare Services Pvt. Ltd. we value our customer’s privacy and the information that you provide while shopping with us. The following privacy policy outlines our data practices.

This privacy policy describes how Hohocare Services Pvt. Ltd. (collectively referred to herein as “Hohocare,” “Company, “we,” “us,” or “our”) collects, uses, and stores the information of those who provide us with their contact information while using our websites (“Services”).

If you do not agree with our policies and practices, your choice is to not use Our Services. By accessing or using Our Services, you agree to this privacy policy. This policy may change from time to time. Your continued use of the Services after we make changes is deemed to be acceptance of those changes with respect to such continued use, so please check the policy periodically for updates.

Information We Collect:

PERSONAL INFORMATION

“Personal Information” is information that alone or in combination with other information can be used to identify you, such as your full name, email address, postal address, telephone number, and payment information.

We collect, retain and process Personal Information about Users in order to provide our Services and for the other purposes described in this Privacy Policy. We collect Personal Information when you:

· Register for an account on one of our websites, media products, or mobile applications;

· Complete a transaction on our site;

· Otherwise communicate with us in person, on the phone, via email or chat, or interact with our websites.

In some cases, you will provide information to us to fully utilize our Services. In other cases, information about you or your activities on our Services may be automatically collected, as further described below.

Personal Information, once “De-identified” (i.e., the removal or modification of the personally identifiable elements, or the extraction non-personally identifiable elements including through anonymization, pseudonymization, and hashing) is also non-Personal Information and may be used and shared without obligation to you, except as prohibited by applicable law. However, we do not make assurances that de-identified data is not capable of re-identification.

 

DATA COLLECTION

We collect data from you in two ways:

Directly from you when you provide it to us. The information we collect on or through our Services may include:

· Information that you provide by filling in forms on our website. This includes information provided at the time of registering to use our website, or requesting further services. We may also ask you for information when you report a problem with our Services;

· Records and copies of your correspondence (including email addresses), if you contact us via the Services;

· Details of transactions you carry out through our website and of the fulfilment of your orders. You may be required to provide financial information before placing an order through our website; and

 

 

THIRD-PARTY DATA COLLECTION

The Company may use Google Analytics providers for analytics services. Information generated by these services may be transmitted to and stored by these service providers on servers in the United States (or elsewhere) and these service providers may use this information for purposes of evaluating your use of the Service, compiling statistical reports on the Services’ activity, and providing other services related to the Services activity and Internet usage.

Data, including Personal Information, obtained by Company from a third party, even in association with the Service, is subject to the Privacy Policy. The information collected, stored, and shared by third parties also remains subject to their privacy policies and practices, including whether they continue to share information with Company, the types of information shared, and your choices on what is visible to others on Third-Party Services.

HOW WE USE YOUR INFORMATION

We may use your information for the following purposes:

· To provide the Services to you and improve the Services;

· To operate, improve, and personalize the products and services we offer and to give each user a more consistent and personalized experience when interacting with us;

· To provide you with information and promotions on products and services that we think might be of interest to you;

· For customer service, security, to detect fraud or illegal activities, and for archival and back-up purposes in connection with the provision of the Services;

· To send you account notices, including registration confirmation, and to provide you with information about products or Services you have ordered, or which may be of interest to you;

· For research and analysis purposes;

· To communicate with users; and

· To enforce our Terms of Use and other applicable policies.

We may also use your Personal Information to ask for input about our services, events, or products or provide you with additional information about the sites.

We may also, consistent with applicable law, send you e-newsletters with targeted, relevant content. Each e-newsletter will provide you with an opportunity to unsubscribe. Unsubscribing from one newsletter will may affect delivery of other newsletters or services.

At times, the Company may engage and work with Service Providers to serve advertisements on the Services or products. These ads may be tailored to your preferences based on browsing history or online behavior, sometimes referred to as “internet-based advertising.”

HOW WE SHARE INFORMATION WITH THIRD PARTIES

Generally, we do not sell or share your personal information with third parties for marketing purposes.

We may provide your information to our clients as well as those acting as our agents in providing our products and services, including third-party companies we have employed to provide us with specialized services, including customer service, research, statistical analysis, information verification, postal mailings, and other information services. In compliance with privacy laws, we also provide our opt-out lists to those third-party companies so that they can be suppressed from the communications those companies send on Hohocare’ companies behalf.

The Company may share information about you for any purposes not inconsistent with the Privacy Policy including:

· To contracted third parties to help with our business operations, such as investigation of fraud or bill collection;

· If you signed up for the newsletter or participated in a survey involving a third-party contractor that performs such services on our behalf;

· To comply with the law, law enforcement or other legal processes, or in response to a government request;

· If the Company believes your actions are inconsistent with applicable terms or policies or to protect the rights, property, life, health, security, and safety of Company, Services, users, or any third party;

· To fulfil the purpose you provided;

· With you consent.

In addition, the Company may share information (personal and non-personal) in connection with or during negotiations of any proposed or actual financing of our business, or merger, purchase, sale, joint venture, or any other type of acquisition or business combination of any or all portion of Company assets, or transfer of all or a portion of Company’s business to another company, whether as a going concern or as part of bankruptcy, liquidation, or similar proceedings.

To the extent we receive your protected healthcare information in our capacity as a covered entity under applicable state or federal healthcare privacy laws, our Notice of Protected Health Information Privacy Policy will govern practices with respect to such information in those circumstances.

NEWSLETTERS AND COMMUNICATION

We provide an opt-in newsletter that is delivered via email to our users. You may unsubscribe from receiving these eNewsletters at any time.

Email communication we receive may be shared with our customer service representations to address your inquiry. We make every effort to respond in a timely fashion once communication is received, but do not guarantee a response. Once we have responded, communication is either disregarded or archived, depending on the inquiry.

We may from time to time contact you for promotional reasons, such as customer surveys, replacement reminders, user reviews, and special promotions that we may offer. If you do not wish to receive these emails, please unsubscribe per instructions at the bottom of the email.

Finally, we may contact your non-promotional purposes regarding your order. This includes order confirmation and shipping confirmation emails. We may also send you follow-up emails regarding payments for items, as well as requests for prescription notes or sleep study confirmations. These emails are known as transactional emails and you cannot unsubscribe from them as you can from our newsletter or promotional emails.

PASSWORD  SAFETY

The password you choose is needed to access your account. Use a combination of unique identifiers (letters, numbers, and characters) and do not share your password with others. If you do give away your password or personal information to others, you are accountable and liable for any and all activity executed under the account. If your password is compromised, you may lose considerable control over your personal information and may be subject to legally binding actions taken on your behalf. If you believe your password is compromised, notify the Company and change your password immediately.

HOW WE KEEP YOUR INFORMATION SECURE

We use reasonable precautions, including appropriate technical, administrative, and physical procedures, designed to protect Personal Information from loss, misuse, or alteration. When we contract with other companies to provide us with services, we will require them to also use reasonable safeguards to protect such Personal Information. However, we are not responsible for any breach of security or for the actions of these parties. Due to the design of the Internet and other factors outside our control, we cannot guarantee that communications between you and our servers will be free from unauthorized access by third parties.

You may only order products if you are 18 years old or older. If you place an order, you promise that you are 18 years old or older. If you are under the age of 18 and would like to purchase a product, your parent or guardian should place the order for you.

CHANGES TO THIS PRIVACY POLICY

We may occasionally update this Privacy Policy. When we do, we will also revise the “last updated” date below. For changes to this Privacy Policy that may be materially less restrictive on our use or disclosure of your personal information, we will attempt to notify you by email of the change. We encourage you to review this Privacy Policy from time to time to stay informed about how we are protecting the personal information we collect. If you continue to use our site or services after we have attempted to contact you about material changes to the Privacy Policy, we will assume that you agree to the changes

We store your Personal Information until you request that we no longer do so or consistent with our internal document retention policies. To ask us to delete and no longer store your Personal Information, please contact us at the addresses provided above.

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